Privacy Policy

Last Updated: January 2026

1. Introduction

Iron Saddle Armory ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ironsaddlearmory.com (the "Site") and make purchases from us.

Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Make a purchase or place an order
  • Create an account on our website
  • Subscribe to our newsletter or marketing communications
  • Contact us for customer support
  • Participate in promotions, contests, or surveys
  • Leave a product review or feedback

This information may include:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (credit card numbers are tokenized via Authorize.net and never stored on our servers)
  • Order history and transaction details

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information and identifiers
  • Pages visited and time spent on pages
  • Referral source (how you found our site)
  • Click patterns and navigation behavior

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process, fulfill, and ship your orders
  • Communication: To send order confirmations, shipping updates, and respond to inquiries
  • Account Management: To create and manage your account
  • Marketing: To send promotional emails and newsletters (with your consent)
  • Personalization: To personalize your shopping experience and product recommendations
  • Fraud Prevention: To detect and prevent fraudulent transactions
  • Legal Compliance: To comply with applicable laws and regulations
  • Analytics: To analyze website usage and improve our services
  • Customer Service: To provide customer support and resolve issues

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly (shopping cart, checkout, login)
  • Analytics Cookies: Help us understand how visitors use our website and identify areas for improvement
  • Preference Cookies: Remember your settings and preferences for a better user experience
  • Marketing Cookies: Track your browsing habits to show relevant advertisements (if applicable)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our business, including:
    • Payment processors (Authorize.Net) for secure transaction processing
    • Shipping carriers (USPS, UPS, FedEx) for order delivery
    • Email service provider (Resend) for order confirmations and marketing communications
    • Database hosting (Supabase) for secure data storage
    • Website hosting (Vercel) for application delivery and performance
  • Legal Requirements: When required by law, subpoena, court order, or government request, or to protect our rights, property, or safety
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business
  • Fraud Prevention: To investigate or prevent potentially illegal activities or violations of our terms

All third-party service providers are contractually obligated to maintain the confidentiality of your information and use it only for the specified purposes.

6. Payment Security

We take payment security seriously and implement industry-standard measures to protect your financial information:

  • All payment transactions are processed through Authorize.Net, a PCI DSS compliant payment gateway
  • Credit card information is encrypted using SSL/TLS technology during transmission
  • We do not store complete credit card numbers on our servers
  • Payment tokens are used for secure transaction processing

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • SSL/TLS encryption for all data transmission
  • Secure, encrypted database storage
  • Regular security assessments and updates
  • Access controls limiting who can view customer data
  • Secure authentication procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing emails at any time using the link in emails
  • Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at sales@ironsaddlearmory.com. We will respond to your request within 30 days.

9. Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting.

  • You can opt-in to marketing emails during checkout or newsletter signup
  • Every marketing email includes an unsubscribe link
  • You can also email us directly to opt out
  • Opting out of marketing does not affect transactional emails (order confirmations, shipping updates)

10. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. Given the nature of our products (firearm accessories), all users must be at least 18 years of age.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit. These links are provided for your convenience and do not signify our endorsement of such websites.

12. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Provide ongoing services to you
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

Specific retention periods:

  • Order data: Retained for 3 years, after which customer personally identifiable information is anonymized while order totals and dates are kept for accounting
  • Security logs: Login attempts and security events are retained for 1 year
  • Abandoned sessions: Incomplete checkout sessions are deleted after 30 days

You may request deletion of your data at any time, subject to these retention requirements and applicable legal obligations.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of what personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

We do not sell personal information. To exercise your CCPA rights, contact us at sales@ironsaddlearmory.com.

14. Virginia, Colorado, and Other State Privacy Laws

Residents of Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws may have additional rights similar to those described for California residents. Please contact us to exercise any applicable rights under your state's privacy law.

15. Do Not Track Signals

Some web browsers transmit "Do Not Track" signals. We currently do not respond to "Do Not Track" signals as there is no industry standard for handling these requests. We will update this policy if a standard is established.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

17. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

By using Iron Saddle Armory, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. See also our Terms of Service, Shipping Policy, and Refund Policy.